In a press announcement that sent ripples throughout the business community yesterday, Edelman, one of the largest PR firms in the world, proclaimed that the agency was doing a complete about-face radically shifting direction. The firm has staked "its claim in ‘Authentic Communications.’”
According to the release, Edelman is mobilizing rapidly to convert its entire ambiguous worldwide PR operation to “authentic.” In support of the initiative, the agency said that it has consolidated its three digital service practice areas into one global operating unit. The new group will be a combination of the firm’s Web design team, its social-media toy lab and a couple of ideas that were being bandied about last fall under the name “Edelman Mobile."
Heading the overhaul will be Rick Murray, former head of the Agency’s botched “Me2Revolution” Practice. Murray set the stage for the announcement a little over a year ago articulating Edelman's very public optimism regarding Second Life. Then he said, “Anytime you can bring fake people together spending real money on fake things to create value... [well] I don't really know how it's going to end up or where we're going to end up in it but it's really cool."
Along with yesterday's announcement Murray described the agency's investment: “We think authentic communications is where it's at. The debate over what is and isn't authentic is likely to be rich, complex and never-ending.”
With regard to specific services, Murray was a bit more elusive: "Authentic Communications... frankly, getting to those two words was the easy part; delivering on that promise is anything but."
Martin Turnbull, Dean of the College of Communications at the Kepler School of Management commented: “Murray sounds awfully convincing. Designing and manufacturing perception has never been easy. But authenticity? That takes it to another level altogether. There are few firms out there capable of the true knockoff. Edelman however has proven to be a global leader in sophisticated appearances and genuine-looking reproductions. If anyone, Richard Edelman has the moral fiber and checkbook to pull it off.”
EDITOR'S NOTE
According to Manufacturing News, "’Knockoff Incorporated’ is now twice the size of Wal-Mart. Genuine knockoffs account for 7 percent of world trade. Arguably it's the business success story of the modern era.”
COMMENTARY
It all reminds me of a Saturday Night Live skit featuring a 60-Minutes' parody investigating defective fake novelties.
Mike Wallace (Harry Shearer): I'm Mike Wallace. The novelty shop, or joke store, may seem like the home of innocent fun. But according to the Consumer Product Safety Commissioner, it may more often be the cause of serious, even permanent, injury. Defective novelties are showing up on American shelves in ever-increasing numbers. But not only does that worry federal regulators, it has two American businessmen fighting for their lives. Almost literally.
[cut to Mike Wallace interviewing Herb and Al Minkman in their offices]
Herb Minkman (Christopher Guest): Today, if you go to a party, and you see, you know, a whoopie cushion, or a plastic lost lunch, or the...
Al Minkman (Billy Crystal): Phony doggie doodie.
Herb Minkman: Yeah. And, if it doesn't look good, it's probably not a Minkman. And that makes us look bad.
Mike Wallace Voiceover: Herb and Al Minkman are third generation jokemakers. They grew up in a world of dribble glasses and Chinese finger prisons. But they're growing old in a very different world - one overrun by pirate novelties.
Herb Minkman: [holds Chinese finger prison] This is a cheap imitation of a Minkman Chinese finger prison. Try it.
Mike Wallace: Alright. [tries it, but his fingers come right out] Nothing happened.
Al Minkman: Of course nothing happened! What should happen: you put your individual fingers in there, and then the circulation would be cut off...
Herb Minkman: Temporarily.
Al Minkman: Temporarily. And then, panic would ensue, and everybody would have a good laugh. But if your fingers aren't trapped, then the joke is not on you.
Herb Minkman: By the way, Mike, I think you spilled your coffee. [points to turned-over coffee cup]
Mike Wallace: [eyes grow wide with embarrassment] Oh... I'm sorry...
Herb Minkman: It's only a joke. And you believed it, because it's a Minkman.
I believe in "Authentic Communications" in PR. Because it's an Edelman.
Facebook gets poked! Right. Facebook backlash YouTube-style.
Tracked: Mar 05, 11:10