Bausch & Lomb Sets a Standard in Excellence that Just Might Not be Enough
Now for the record, I can be a crabby bitch. Considering PR's status quo,
especially here in the blogosphere, it's hard not to be. To accuse me of
picking on the self-inflated Me2FlyingRevolutionMidgets is understatement. I admit it.
But that said, however rare it might be, I do absolutely recognize
excellence. Ironically, that's probably at the root of my lack of
mercy for the losers Gnomes, Baradell, French and friends.
Anyway, late last week Bausch & Lomb's CEO Ron Zarrella and his team were an
overwhelming example of how to do PR right. Granted Zarella's a paisan and
I may be a little biased, but he's also proven to be quite the genuine
article. At least for now, he's a communications God in my book.
Here's how I came to that conclusion. Below is a loose case study for your
review. Here you'll find a brief chronology of events and an analysis from
a PR perspective. Note, for the record, this is not a comprehensive
analysis by any means but rather an overview. Frankly, it's opinion and
purposely incomplete so as to invite others to comment.
Reader Feedback
Tue, Nov 10, 04:07:04 PM
Anthone who has to delcare that they are "authentic" must presumably take the view that they are perceived as not being "authentic" - something which might be of concern in a PR company
Fri, Jul 31, 10:58:34 AM
Ray Durazo (the founder) sold the company to Dan in 1999. He was not involved in any of this. He (and I) found out about the lawsuit in the LA Times. In addition to embezzling this m [...]
Thu, Jul 02, 01:52:48 PM
Be careful using the word authentic too often. Might later come off as "synthetic authenticity"
Thu, May 07, 10:19:02 AM
Funny that such an article should appear on a blog no? You guys must be from New York.
Wed, May 06, 12:59:37 PM
I don't have a clue about PR. But, couldn't this move to 'authentic' just really be running away from anything 'virtual' at all, like all the other band-wagoners out there that never u [...]
Sun, May 03, 08:42:38 PM
I'm a totally authentic blogger. Edelman is in deep shit.
Mon, Apr 27, 08:40:57 AM
Makes me wonder what have they been doing until now?
Sat, Apr 11, 02:24:56 PM
Wow - I agree with Britton that its incredibly poor positioning. Rick also gives the kind of quote that's supposed to sound hip, clever and yet sincere, but it just comes across s [...]