Bausch & Lomb Sets a Standard in Excellence that Just Might Not be Enough
Now for the record, I can be a crabby bitch. Considering PR's status quo,
especially here in the blogosphere, it's hard not to be. To accuse me of
picking on the self-inflated Me2FlyingRevolutionMidgets is understatement. I admit it.
But that said, however rare it might be, I do absolutely recognize
excellence. Ironically, that's probably at the root of my lack of
mercy for the losers Gnomes, Baradell, French and friends.
Anyway, late last week Bausch & Lomb's CEO Ron Zarrella and his team were an
overwhelming example of how to do PR right. Granted Zarella's a paisan and
I may be a little biased, but he's also proven to be quite the genuine
article. At least for now, he's a communications God in my book.
Here's how I came to that conclusion. Below is a loose case study for your
review. Here you'll find a brief chronology of events and an analysis from
a PR perspective. Note, for the record, this is not a comprehensive
analysis by any means but rather an overview. Frankly, it's opinion and
purposely incomplete so as to invite others to comment.
Reader Feedback
Mon, Nov 17, 10:01:58 AM
Ok, I've been lying to everyone the whole time. I'm not really a dog, but I've been pretending to be.. but starting today, I SWEAR I am going to be AUTHENTIC! I am gong to be [...]
Mon, Nov 10, 11:16:02 PM
Having to say that you're authentic means that you're not authentic.
Sat, Oct 18, 01:36:18 PM
Wow. Exceptionally poor positioning. Some of your commenters even seem to think it's a spoof. While I don't think clients will be put off by it at a conscious level, I'm sure [...]
Tue, Sep 16, 10:38:12 AM
Having to announce you are authentic reduces authenticity. It's like someone saying "trust me." That's when it's usually time to question any trust you had. "Authentic Com [...]
Tue, Jun 10, 11:03:28 AM
I'm reading this and hoping (almost beyond all hope) that it's a spoof. I'm actually fearful of looking into it further to find out if this press release is real. Please, for [...]
Wed, May 28, 05:19:05 PM
Everyone always warns about the predators on MySpace, but are they ever talking about the predatory marketers there?
Wed, May 28, 05:16:08 PM
I predict the next wave in Web 2.0 Social Networking will be Antisocial Networking.
Tue, May 06, 01:07:08 PM
If it looks like Dog Doo, feels like Dog Doo, smells like Dog Doo...then it's Authentic! I'm Sold.